Hacienda HealthCare in Phoenix, under intense scrutiny following the rape of one of its patients, says it is investigating a separate claim of abuse by a patient.
The non-profit company released a statement Friday that says that during a survey of its intermediate care facility Thursday, a patient who suffers from a serious intellectual disability made an allegation of abuse. The allegation was against two female staff members — a registered nurse and a certified caregiver.
Hacienda’s intermediate care facility, identified in state records as Hacienda de los Angeles, is where a woman in a vegetative state was raped and on Dec. 29 gave birth to a boy. Staff members on a 911 call indicated they did not know the woman was pregnant until she gave birth.
The 5-minute, 11-second 911 call details the minutes after a woman at Hacienda HealthCare gave birth. Staff can be heard trying to resuscitate the baby. Phoenix Police Department
The patient, who the facility says has a history of attention-seeking behavior, claimed she had been yelled at by the staff members and struck in the head and arm, the Hacienda statement says.
“As we always do when such claims are made, Hacienda acted immediately and proactively,” the statement says.
“Leadership immediately called police, state regulatory agencies and the patient’s legal guardian. The staffers — both of whom denied the allegations and have spotless records — were put on administrative leave within minutes.”
Hacienda HealthCare says the patient was immediately given a full and thorough medical examination and that she displayed no signs of injury or abuse “whatsoever.”
An internal investigation into the patient’s claim is underway.
MORE: Parents of Hacienda HealthCare patient ‘disappointed’ by lack of apology
The embattled facility on Thursday said it agreed with a directive from two state agencies that the best path forward would be identifying and retaining a qualified third-party manager.
On Wednesday, two Arizona state agencies ordered Hacienda HealthCare to pay for a third-party manager to oversee operations at both its intermediate care and skilled nursing facilities.
The health and/or welfare of more than one patient at Hacienda is “endangered” and “immediate corrective action is required due to substantial and critical failures,” according to a Jan. 7 corrective letter to the facility from Arizona’s Medicaid program.
The state on Jan. 3 suspended new patient admissions to Hacienda HealthCare and in a letter dated Wednesday ordered the facility to hire a third-party manager.
The Phoenix Police Department obtained a court order to test the DNA of all male workers, but said it cast a wide net in who is tested. Police were not specific about whether that would extend to visitors and other patients at the facility.