When visiting Makkah, one of the holiest cities in Islam, navigating the streets can be a challenge, especially if you’re not familiar with the local transportation system. Whether you’re in the city for Hajj, Umrah, or any other religious visit, understanding the local taxi service can significantly enhance your travel experience. Makkah is a city that hosts millions of visitors every year, and the demand for taxi services is always high. In this article, we will explore what you should expect when using taxi service in Makkah, including types of taxis available, fares, and tips to ensure a smooth and safe journey.

Understanding the Taxi Service in Makkah

The taxi service in Makkah is well-established, with a variety of options available to cater to different preferences and budgets. As a visitor, you should expect a mix of traditional street-hailing taxis, ride-hailing apps, and private hire cars. Knowing what to expect and how to navigate the system will help you get around the city with ease.

Types of Taxis in Makkah

In Makkah, there are primarily three types of taxis you can choose from:

  1. Street-Hailing Taxis These are the most common type of taxis in Makkah. They can be flagged down on the streets and are often seen parked near hotels, shopping malls, and religious sites like the Grand Mosque (Masjid al-Haram). These taxis are generally marked with a yellow and black color scheme.
  2. Private Hire Cars Private hire cars are often pre-booked in advance for specific trips. These are not typically available for street-hailing but can be booked through a travel agency or through online booking platforms. These cars provide a more comfortable and premium experience, suitable for visitors looking for more luxury during their journey.
  3. Ride-Hailing Services In recent years, ride-hailing services like Uber and Careem have gained popularity in Makkah. These services offer convenience and are particularly favored by international visitors who are familiar with the app-based booking process. You can use your smartphone to book a ride, track the vehicle’s arrival, and pay digitally, making it an easy and seamless experience.

Taxi Fares in Makkah

Understanding the fare system is crucial to avoid misunderstandings during your journey. Taxi fares in Makkah are generally regulated by the local government, and you can expect a fixed starting rate. However, fares may vary depending on factors like distance, time of day, and type of service.

Street-Hailing Taxi Fares

  • Base Fare: Typically starts at around SAR 10 to SAR 15.
  • Per Kilometer: After the base fare, the fare is usually charged per kilometer, ranging from SAR 2 to SAR 4 depending on the distance.
  • Surcharges: Additional charges may apply for night trips or trips during peak hours.

Private Hire Car Fares

Private hire services usually have fixed rates, and these may be higher than regular taxis, as they offer a more luxurious experience. You can expect to pay anywhere from SAR 100 to SAR 250 for longer distances, such as trips to Jeddah or Taif.

Ride-Hailing Service Fares

The cost of ride-hailing services like Uber and Careem can fluctuate depending on demand and availability. During peak times or bad weather, you may notice surge pricing. However, ride-hailing services tend to be more transparent when it comes to fare estimates, and you will know the cost of your journey upfront before booking.

Booking a Taxi in Makkah

There are several methods for booking a taxi in Makkah, each catering to different preferences and needs.

Street-Hailing

If you prefer the traditional method of catching a taxi, simply step out onto a busy street or stand near popular landmarks like the King Abdulaziz Gate of the Grand Mosque. You can wave down a taxi by raising your hand or approach one that is parked in a taxi stand. Ensure you agree on the fare before getting into the taxi, as many drivers may not use meters.

Ride-Hailing Apps

For a more modern and convenient experience, download ride-hailing apps like Uber or Careem. These services allow you to book a ride from the comfort of your hotel or wherever you are in the city. Once you confirm your booking, the app will show the details of your ride, including the driver’s information and the estimated fare.

Hotel Concierge or Travel Agencies

Most hotels in Makkah have concierge services that can help arrange taxis for you. Additionally, travel agencies in the city may provide pre-arranged taxi services, especially for longer trips to nearby destinations. These services may cost a bit more but offer the advantage of having a guaranteed ride.

Taxi Etiquette and Tips for Visitors

While using taxis in Makkah, it’s important to be aware of local customs and etiquette to ensure a respectful and smooth experience.

Agree on Fare Before You Ride

In many cases, particularly with street-hailing taxis, it’s essential to agree on the fare before you start your journey. Taxi drivers may not always use meters, so it’s better to settle the price upfront to avoid confusion.

Cash or Card Payments

While cash is widely accepted, especially in traditional street-hailing taxis, ride-hailing services offer the convenience of digital payments via credit cards or e-wallets. If you’re using a private hire car, confirm with the driver if they accept card payments or if you need to have cash on hand.

Respect the Driver

As a visitor, always show respect to the taxi driver, especially since many drivers in Makkah come from different cultural backgrounds. A friendly attitude and clear communication will help ensure that your ride is pleasant.

Tip the Driver

While tipping is not mandatory in Makkah, it is appreciated. It’s customary to tip around 10% of the fare if you are satisfied with the service, especially for longer trips.

Safety Considerations for Taxi Rides in Makkah

When using any form of taxi service in Makkah, safety should be a priority. Here are some essential tips to keep in mind:

Use Reputable Services

Always opt for reputable taxi services. If you are using ride-hailing apps like Uber or Careem, you can track your ride and share your trip details with a friend or family member. For street-hailing taxis, try to ensure that the taxi has a visible ID number or badge.

Avoid Unauthorized Taxis

Beware of unlicensed taxis, which may not follow safety regulations or insurance requirements. Stick to official and registered services to ensure your safety.

Secure Your Belongings

Makkah is a busy city with large crowds, particularly during peak pilgrimage seasons. Keep your belongings secure and avoid displaying valuables that could attract unwanted attention.

Conclusion

Navigating the taxi service in Makkah is a straightforward process once you understand the various options available. Whether you’re using a traditional street-hailing taxi, a ride-hailing app like Uber or Careem, or opting for a private hire car, there are plenty of options to choose from. Be sure to agree on fares upfront, use reputable services, and maintain basic safety precautions for a smooth journey.

For more information: Al Haramain Tours